Cache of job #13811587

Job Title

Verification`s Administrator - Roscrea

Employer

FRS Recruitment

Location

Tipperary

Description

12 month fixed term contract - must be flexible to work alternate shifts between 8am & 8pm. purpose of your job. conduct review of customer accounts to ensure that all notation and information required to recognize revenue is accounted for. person profile. you will liaise with the operations (ops), in-work support (iws) and employer services (es) team to ensure that all claims being made have sufficient supporting notation and documentation. you will be detail focused and capable of working within tight monthly deadlines managing both business expectations and associated pressures. principal accountabilities / key result areas. verify that sufficient notation and supporting documents is present on file for milestones and continuously and meticulously update central records with latest contact details. liaise with iws, es and ops to close off any gaps in information. conduct outbound calls to both customers and employers whilst continuing to build rapport. monitor all inbound rejections/anomaly and process correct accordingly. run and maintain reports to show monthly sustain rates and compliance levels from the business. develop relationships and networks with key stakeholders, both internal, external and funding providers to ensure smooth operation of all processes. perform any other administrative duties as required. essential requirements. leaving certificate or equivalent. the ability to develop and maintain key stakeholder relationships. excellent customer service skills, driven by supporting and progressing customers in employment. minimum of three years' experience of working in a customer focused, high paced results driven environment. the ability to build rapport and work effectively with challenging individuals. knowledge of the local labour market. experience in the use of microsoft office packages and databases. fluent written and spoken english. excellent team player - experience of working successfully as part of a team. flexible and approachable. available to work shift rota from 8 a.m. to 8 p.m.; shifts may vary and as much notice as is reasonably practicable will be given. desirable. experience in a results driven environment. third level qualification in a related field e.g. business. understanding of the local/regional labour market. ecdl or equivalent. this job originally appeared on recruitireland.com.

Date Added

2369 days ago

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