***Hot Job – Customer Quality Agent – Russian***

Are you an experienced Russian speaking administrator, or customer support agent who is now looking to move beyond call centre, customer focussed positions? Our client, a market leading US multinational who have recent set up their EMEA hub in Limerick city, are now recruiting for a Russian Quality Agents due to a significant increase in business levels.
This is a fantastic opportunity for ambitious applicants to further develop their career & gain excellent experience in the technology & services sector, so if you’re interested, please apply!

The Job :
As a Quality Analyst, your role will be to review uploaded client information, perform analysis for suspicious activity, verify company/corporate information & support colleagues across the different business units. In addition to the above core duties, you will also deliver regular updates to management teams, act as a key part of project teams & all associated administrative duties.

Your Skills/Experience that we need :
• 3rd level degree qualified ideally.
• Fluency in Russian & English.
• 2-3+ years’ experience in a multilingual administrative or customer support position.
• Excellent IT skills including a high level of ability in all Microsoft applications.
• Ability to understand & analyse data trends.
• Previous experience in fraud, financial or legal analysis would be a strong advantage.

The Offer :
This job is being offered as a permanent job with a salary of approx. 26k & a full benefits package of pension, health cover & excellent career progression opportunities.
Please note this position requires flexibility to work a shift pattern of hours between 6am – 10pm Sunday to Thursday at present.

If you’re interested in applying or want to know more about this job 1st, contact Thomas Hogan in CPL Limerick on 061221701 or email your Cv tothomas.hogan@cpl.ie

For a full list of open jobs, have a look atwww.cpl.ie